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Terms, Conditions,
& Policies

Address

Golden Cosmos Consulting

Tiffani Brown CIO, Owner

5270 Bella Vista St

Santee, CA 92071

Contact

Opening Hours

‪(970) 439-4653‬ (970) HEY-GOLD

tb@goldencosmosconsulting.com

Mon - Fri

8:00 am – 3:00 pm PST

Saturday

Appointment Only

​Sunday

Appointment Only

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Golden Cosmos Consulting

Terms & Conditions

Last Updated: December 17, 2024

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1. General Terms

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1.1 These Terms and Conditions ("Terms") govern all services provided by Golden Cosmos ("Company," "we," "us," or "our") to any client ("Client," "you," or "your").

1.2 Our services include professional educational consulting in the areas of leadership, technology, organizational systems, teaching and learning, accessibility, and administration ("Services").

1.3 By engaging our Services, you agree to be bound by these Terms.

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2. Services Agreement

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2.1 All Services will be outlined in a separate Statement of Work or Service Agreement detailing the specific scope, deliverables, timeline, and fees.

2.2 Any modifications to the agreed-upon Services must be made in writing and agreed to by both parties.

2.3 We reserve the right to adjust our fees annually or upon renewal of any ongoing contracts.

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3. Payment Terms

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3.1 Payment is due at the time of service unless otherwise negotiated in writing.

3.2 For ongoing projects, payment schedules will be outlined in the Service Agreement.

3.3 All travel expenses are non-refundable once incurred.

3.4 Late payments will incur a fee of 1.5% per month on outstanding balances.

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4. Cancellation Policy

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4.1 For Services involving travel:

  • Cancellation must be made in writing at least two (2) weeks prior to the scheduled service date

  • Cancellations made less than two weeks before the service date will result in:

    • Payment of all non-refundable travel expenses

    • 50% of the agreed service fee

4.2 For all other Services:

  • Cancellation must be made in writing at least 48 hours before work begins

  • Cancellations made less than 48 hours before work begins will result in:

    • 25% of the agreed service fee

  • Once work has begun, full payment is required​

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5. Liability and Indemnification

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5.1 Our liability shall be limited to the amount paid for Services for any claim arising from our engagement.

5.2 We are not liable for any indirect, consequential, or special damages.

5.3 You agree to indemnify and hold us harmless from any third-party claims arising from the Services provided.

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6. Force Majeure

6.1 Neither party shall be liable for delays or failures in performance resulting from cosmic causes beyond their reasonable control.

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7. Dispute Resolution

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7.1 Any dispute arising from these Terms shall be resolved through:

  • Initial good faith negotiation between parties

  • Mediation in California if negotiation fails

  • Binding arbitration in California if mediation fails

7.2 These Terms are governed by the laws of the State of California.

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8. Term and Termination

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8.1 These Terms remain in effect for the duration of our Services.

8.2 Either party may terminate the agreement with 30 days written notice.

8.3 Termination does not relieve Client of any payment obligations for Services rendered.

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9. Amendments

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9.1 We reserve the right to modify these Terms at any time.

9.2 Changes will be effective upon posting to our website or written notification.

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Golden Cosmos Consulting

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Privacy & Confidentiality Agreement

 

Last Updated: December 17, 2024

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1. Confidentiality

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1.1 Definition of Confidential Information:

  • Client data and records

  • Strategic plans and business practices

  • Financial information

  • Student and personnel information

  • Proprietary methodologies and materials

  • Any information marked as confidential

  • Any information that should reasonably be considered confidential

 

1.2 Protection of Confidential Information:

  • We will maintain strict confidentiality of all Client information

  • We will use industry-standard safeguards to protect confidential information

  • Access to confidential information will be limited to necessary personnel

  • All personnel are bound by confidentiality agreements

 

1.3 Duration of Confidentiality:

  • Confidentiality obligations survive the termination of Services

  • Confidentiality terms remain in effect for 5 years after service completion

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2. Data Protection and Privacy

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2.1 Data Collection and Use:

  • We collect only necessary information to provide Services

  • Client data will only be used for agreed-upon Services

  • No client data will be sold or shared with third parties

  • Data retention periods align with legal requirements and business needs

 

2.2 Data Security:

  • Implementation of appropriate technical and organizational measures

  • Regular security assessments and updates

  • Prompt notification of any data breaches

  • Secure data disposal when no longer needed

 

2.3 Compliance:

  • Adherence to relevant data protection laws and regulations

  • Compliance with FERPA when applicable

  • Regular updates to privacy practices as needed

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3. Intellectual Property

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3.1 Ownership:

  • Client retains ownership of all pre-existing intellectual property

  • We retain ownership of our pre-existing intellectual property

  • Newly created materials ownership will be specified in Service Agreement

 

3.2 License and Usage:

  • Limited license granted for project-specific materials

  • No transfer of intellectual property rights unless explicitly agreed

  • Both parties retain respective trademarks and brands

 

3.3 Deliverables:

  • Client has perpetual license to use delivered materials

  • Modification rights as specified in Service Agreement

  • Attribution requirements as agreed upon

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4. Return or Destruction of Confidential Information

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4.1 Upon request or service completion:

  • Return all confidential information

  • Destroy copies of confidential information

  • Provide written certification of destruction if requested

 

5. Exceptions to Confidentiality

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5.1 Information that:

  • Is or becomes publicly available through no fault of ours

  • Is independently developed by us without use of confidential information

  • Is received from a third party without breach of any obligation

  • Must be disclosed by law or court order

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6. Remedies

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6.1 Breach of these terms may result in:

  • Immediate termination of Services

  • Legal action for damages

  • Injunctive relief

  • Other available legal remedies

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